Lulu Giraffe

RETURNS & REFUNDS

We have a five day return policy, which means you have five days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, in its original packaging.

You’ll also need the receipt or proof of purchase.

We will notify you once we’ve received and inspected your return, and
let you know if the refund was approved or not. If approved, you’ll be
automatically refunded on your original payment method. Please remember
it can take some time for your bank or credit card company to process
and post the refund too.
*Customers will be liable for courier fees to collect products if there
is no issues with the products.